[I]t looks like things are slowly but surely coming back to life. Yesterday, activity-tracking app Strava confirmed that it was again able to send workout data to Garmin’s Connect service. […] But a quick look at Garmin’s system status page shows there are still plenty of issues across its platform.
Unfortunately, Garmin’s relative lack of communication around these issues means we still don’t know exactly what went wrong or when users can expect things to be back to normal. A few other key services, like registering a new device, are also back up and running, but if you’re still experiencing oddities with your Garmin devices, you’ll have to keep being patient.
Update, 1:48 PM:Garmin has issued a statement confirming that “it was the victim of a cyber attack that encrypted some of our systems on July 23, 2020.” There is no sign that customer data was affected, and they expect a return to normal within a few days. [Engadget]
Garmin’s online services have been hit by a ransomware attack, TechCrunch reports, with outages still ongoing as of this writing. “The incident began late Wednesday and continued through the weekend, causing disruption to the company’s online services for millions of users, including Garmin Connect, which syncs user activity and data to the cloud and other devices. The attack also took down flyGarmin, its aviation navigation and route-planning service.” Email and call centres are also reportedly out of operation.
Garmin announced the Overlander GPS receiver today. It’s designed for off-road, off-grid navigation, with maps that include public lands boundaries and 4×4 trails (in the Americas, at least), sensors to detect roll and pitch angles, and other features suitable for mucking around in a Jeep or ATV. Costs $700. [Engadget]
Anyone who assumes that the GPS device market has been killed by smartphones will be (a) surprised that Garmin is still around and (b) wrong. Though its automotive segment continues to decline—last quarter it was down to only 16.6 percent of Garmin’s revenues, making it Garmin’s smallest market segment—Garmin continues to do well in other market segments. Building devices for very specialized uses, for which a smartphone app might not be up for the task—see above—seems to be one of the ways it goes about that.
Garmin has announced that it is buying Maine-based GPS manufacturer DeLorme. “Garmin will retain most of the associates of DeLorme and will continue operations at its existing location in Yarmouth, Maine following the completion of the acquisition. The Yarmouth facility will operate primarily as a research and development facility and will continue to develop two-way satellite communication devices and technologies. Financial terms of the purchase agreement and acquisition will not be released.” (Presumably that means that Eartha won’t be moved to Olathe.)